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Focused Inbox

Focused Inbox helps you focus on the emails that matter most to you. It separates your inbox into two tabs—Focused and Other. Your most important emails are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. You’ll be informed about email flowing to Other, and you can switch between tabs at any time to take a quick look.

How does Focused Inbox work?

Focused Inbox works with you to prioritize what's most important. What lands in Focused Inbox is based on the content of the email (e.g., newsletters, machine-generated email, and so on) and who you interact with most often. If you need to fine-tune your Focused Inbox, Move to Focused and Move to Other options are available to do that.

Focused Inbox was first released on Outlook for iOS and Android. All versions of Outlook that receive updates will soon become Focused Inbox capable, including Outlook 2016 for Windows, Outlook 2016 for Mac, Outlook on the web, and Mail for Windows 10. You'll see Focused Inbox once your Office 365 or Outlook.com mailbox is enabled for it.

Outlook on the web

Turn Focused Inbox on or off

 

  1. In Outlook on the web or Outlook.com, select Settings icon> Display settings > Focused Inbox.
  2. Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

If you want to turn off Focused Inbox, select Don't sort messages.On the Display Settings page you can turn Focused Inbox on or off

  1. Click OK.

Change how your messages get organized


If messages weren't organized the way you want, you can easily move them and specify where all future messages from that sender should be delivered.


  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
  2. If moving from Focused to Other, choose Move to Other > Move this conversation if you want only the selected message moved. Choose Move to Other > Always Move if you want all future messages from the sender to be delivered to the Other tab.

If moving from Other to Focused, choose Move to Focused > Move this conversation if you want only the selected message moved. Choose Move to Focused > Always move if you want all future messages from the sender to be delivered to the Focused tab.

Move to Focused and Move to Other options in Outlook on the web

Note:

  • Active Clutter users will see a prompt inviting you to try Focused Inbox.

  • After switching, you'll no longer receive less important email in the Clutter folder. Instead, email will be split between the Focused and Other tabs in your inbox. The same algorithm that moved items to the Clutter folder now powers Focused Inbox, meaning that any emails that were set to move to Clutter will now be moved to Other. Any messages already in your Clutter folder will remain there until you decide to delete or move them.

  • Even if you have turned off Clutter, you’ll receive a prompt to try the Focused Inbox when your mailbox is ready

  • As soon as you enable Focused Inbox, you’ll see the Focused and Other tabs at the top of your Inbox. The more you use Focused Inbox, the smarter it gets about how it organizes your messages. You can also teach Outlook what matters most to you by moving emails between Focused and Other, and setting overrides to make sure emails from certain senders always show up in a particular destination.

-Office Support pages