Connecting Technology and Business.

Delve into your content

Delve is a new addition to the Office 365 offering from Microsoft. It was called as Oslo earlier and was designed to enhance the Search experience of the users.

Delve helps you discover the information that's likely to be most interesting to you right now - across Office 365.

The more you and your colleagues work together, by viewing, editing and sharing each other's documents, the more useful Delve will be for all of you.

Delve learns from how you and your colleagues work, and tailors the information to each of you. What you see in your views in Delve is different from what your colleagues see in theirs.


You don't have to remember the title of a document or where it's stored. Delve shows you documents no matter where they are stored in OneDrive for Business or in Sites in Office 365.

Delve never changes any permissions, so you'll only see documents that you already have access to. Other people will not see your private documents, for example documents that you've stored in private folders in OneDrive for Business.

Office 365 software downloads and apps

Enterprise E4 or E3 plan users can download the entire Office 2013 suite (Office 365 ProPlus) and the Lync 2013 and OneDrive for Business 2013 and install them in their Desktops and Laptops (maximum 5 active devices) by going to the Outlook Web Apps ->Setting -> Office 365settings -> Software. The Office suite is available for Offline access for this subscribers.

Enterprise E1 Plan users can download and install only Lync 2013 and OneDrive for Business 2013 in their systems. This will of course get installed alongside the existing licensed MS Office 2007/2010/2013 if at all installed already in the respective systems.

The Lync 2013 app and the OneDrive for Business app are available for free downloads from the respective mobile phone stores that one is using - Google store for Android phones, iStore for iPhones and Windows store for Windows phones. These apps give the user a better experience than just accessing the features using just the browser.

Yammer also has an app for download from the respective stores. This is applicable for both E1 as well as E3/E4 users.

Lync software / app brings to the users the presence, IM, audio meeting and conferencing and video meeting and conferencing and live meeting capabilities.

OneDrive for Business software installs as a folder in the user's local hard-drive that syncs with the cloud automatically. It also becomes a favourites folder in the Windows explorer (File explorer). Just  a drag and drop of the files or folders from the local drive to the OneDrive for Business folder under Favourites creates a synced copy in the cloud. The app instals as Office mobile in the smartphones  and enables access to the files here from anywhere you are.

You can use Outlook Web App offline!

Offline access lets you use Outlook Web App on your laptop or desktop computer when you're not connected to the Internet. After you've enabled offline access, Outlook Web App will work in an offline mode as needed depending on your network connection. When you're online, Outlook Web App will automatically update the offline information. To use offline access, you need at least Internet Explorer 10, Safari 5, or Chrome 24.

What can I do when I'm offline?

Most tasks that you can do online are available when you're offline. Tasks you can do while offline include but aren't limited to:

  1. Reading and responding to messages.
  2. Sending new messages.
  3. Viewing and editing your calendar.
  4. Responding to meeting requests.
  5. Viewing and editing your contacts.

If you try to do something that's not available offline, you will either see an error message, or what you did will change back. Anything that you do while offline will be uploaded to the server when you reconnect to a network.

1. To turn on offline access, select Settings at the top of the Outlook Web App window and select Offline settings.

2. Select Turn on offline access.

3. Select OK. Outlook Web App will walk you through the steps to set up and use offline access.

On some browsers, you may see a message warning you that the website is requesting space on your disk. For the best offline experience, accept the request for space.

Warning    You should not turn on offline access on a computer that you share with others.

  • Offline access may not make all of your email and calendar information available offline. Some of the available features and limitations are:
    • The last few days of messages. Supported folders include Inbox, Drafts, and any folders viewed within the last few days, up to 20 folders. If you've viewed more than 20 folders in the last few days, the most recent 18 plus Inbox and Drafts will be available.
    • In each folder that's available offline, you will see three days of content, or 150 items, whichever is larger.
    • Attachments aren't available when offline.
    • The previous month and future year of your calendar.
    • A limited set of upcoming calendar reminders. If you're offline for a long period of time, calendar reminders will stop working until you go online and Outlook Web App can download current information.
    • Only your primary Calendar will be available offline.
    • All the items in your Contacts folder, plus any people that you email often and any that you've emailed recently.
    • Offline access doesn't include archived folders, Team folders, tasks, or Favorites.
    • You can't search for or sort items in your mailbox when offline, and the built-in filters won't work when you're offline.
  • You have to enable offline access on each computer that you want to be able to use Outlook Web App on when not connected to a network.
  • Offline access for Outlook Web App is designed for portable computers such as laptops and notebooks. It can't be enabled in browsers on smaller devices, such as tablets and smartphones.
  • Your web browser determines where on your computer the offline information is stored and how much space it can use. If your offline information won't fit in the space that's been set aside, you may be prompted to increase it. If the space can't be increased, less of your information will be available when you're offline.

What's new in Outlook Web App

If you've been using Outlook Web App for a while, you may notice some recent changes. Outlook Web App has been upgraded with new features and new ways to manage your mailbox.

 Note:    Some of the features described here may not be available for your account.

New features for Your account

  • Navigation has moved to an upper corner. Use the links in the upper corner to switch to different types of information.
  • Jump to your personal information with one click. Click your name in the upper corner, and then click Change to update your information. If instant messaging is enabled, you can also change your status here.
  • Connect to your LinkedIn or Facebook accounts. Click Settings > Options > Account > Connected accounts to add a connection to your LinkedIn or Facebook accounts.
  • Offline access through the latest web browsers.

New features in mail

  • One-click access to filter messages. You can select all, unread, to me, and flagged with a single click.
  • Apps for Outlook. These apps add features to your mail. For example, if there's a street address in a message, an app for Outlook will add a tab with a map and directions to that address.
  • Inline compose. In addition to reading your mail in the reading pane, you can now compose replies and forwards in the reading pane. You still have the option to open your response in a new window.
  • Drag and drop to add an attachment. In some browsers, you'll be able to add an attachment to a message by dragging it from the desktop to the message form.
  • Find drafts quickly. You don't have to go to your drafts folder or open a conversation to find your drafts. Conversations that you have started a new message in will be clearly marked in the list view.
  • Refine search results with a click. You can quickly refine your search results by selecting an option to change the folders included in the search and the time period searched.

New features in calendar

  • Merged calendars views. When you add an additional calendar to your calendar view, the added calendar will be merged with yours to make it easier to find scheduling overlaps. Each calendar will have its own color, which you can change. If you're using the day view of your calendar, you can split the calendars into separate columns.
  • Click for details. Click any item in your calendar to see a quick view of the details. In addition to a snapshot of the information, you'll find controls to edit items that you own or respond to meeting invitations. Double-click an item to open it in a view that shows all details.
  • More useful month view. The month view now includes an agenda for the current day, and the grid will show as many items as possible based on your screen size plus a number indicating the number of items not displayed for each day.

New features in people

  • Linked contacts. Outlook Web App will look for similar entries in your Contacts folder and will link them together in a single contact card. You can manually link or unlink entries.
  • Adding LinkedIn or Facebook. You can connect to your LinkedIn and Facebook accounts through options. Connecting to LinkedIn and Facebook automatically adds your contacts in those accounts to your Outlook Web App contacts. See Connected accounts to learn more.
  • Your personal contacts folder and your organization's address lists are all available from Contacts.

Organize yourselves - plan your time using Calendars

Creating Appointments in O365 Calendar

Click +New event or double-click the calendar to open a new calendar item form.

Calendar - appointment.png 

  1. Enter a short description of the event.
  2. Add a location if you want.
  3. Select the starting date and time.
  4. Select the duration. Select All day for an all-day event. All-day events appear at the top of the calendar.
  5. Use Show as to choose how you want the time to appear on your calendar.
  6. Change or turn off the reminder.
  7. If you have more than one calendar, choose which calendar to save it to.
  8. Set a repeating pattern if you want this event to repeat.
  9. Mark it as Private if you don't want anyone you've shared your calendar with to see the details.
  10. Use the Notes area to add any other information you want.
  11. Click Save to save your changes or Discard to cancel. 

Create a meeting

A meeting is a calendar event that you send to other people. You create a meeting the same way you do an appointment, but you invite attendees and may add a resource such as a conference room.

After you've selected +New Event, you follow most of the same steps. To turn a calendar item into an invitation, start by entering the names of people you want to invite in the Attendees field.

Calendar - Meeting.png 

  1. You can type names directly in the Attendees field to add them.
  2. Enter a location, or select Add a room to see a list of available conference rooms from your organization's address book. Select Scheduling Assistant to show the calendars of attendees. You can also add or remove attendees and automatically schedule resources such as conference rooms.
  3. To see the availability of attendees and conference rooms, select Scheduling Assistant. When you're done, click OK to save your changes or Discard to cancel. Either will take you back to the event form where you can make any other changes you want before sending.
  4. If online meetings are enabled for your account, you can add an online meeting link by selecting Online meeting.
  5. By default, Request responses is turned on, but you can turn it off if you don't want to know who has accepted or declined the invitation. If you leave request responses on, you'll receive a message as each attendee accepts or declines your invitation.
  6. Click Send to save your changes and send the invitation to the attendees or Discard to cancel.

Work together with Office Documents in OneDrive

Office Online

With Office Online it's easy to work with others because you can send links to documents instead of sending file attachments. That saves on e-mail storage and prevents you from having to reconcile multiple versions of the same document.

To send a link, click Share at the top of the Office Online program window, either while you're viewing:

Editing Excel Online.png 

Or editing your document:

Editing Online 2.png 

When your friends click the link you send, the document opens in their browser.

Editing Online 3.png 

To edit, they click the command for editing in the Office Online program (If you send an email link, they'll need to sign in first).

Editing Online 4.png 

Work with others in Word Online

When you are editing a document in Word Online you might see notification that others are working in the document too. There is no special co-authoring mode and no command to begin working together on a document. You edit in Word Online as you normally would, and if others are also editing the document, Word Online alerts you to their presence, and shows you the paragraph they're working on.

Editing Word Online.png 

People can be working in Word Online, Word 2010 or later, or Word for Mac 2011.

Work with others in Excel Online

If you make your workbook available for others to edit, your friends can work on the workbook at the same time as you. This works well for workbooks where you are collecting information from a group of people, such as a list of information or a group project. No more e-mailing a list around.

While you are editing the workbook, Excel Online shows you where others are also working on the workbook.

Editing Excel Online 1.png 

  • Everyone works in Excel Online; if someone opens the workbook in the Excel desktop application, the workbook can't be edited in Excel Online until it's closed again in desktop Excel.
  • Because Excel Online automatically saves everyone's changes, the Undo and Redo commands might not work the way you expect.
  • Also, when one person changes the sort order or filters data, the view changes for everyone who is editing the workbook. So, be mindful of sorting and filtering while others are in the workbook.

Work with others in PowerPoint Online

Team presentations and school projects: you can work on them together in PowerPoint Online. When more than one person is editing a presentation at the same time, you see their names in top of the PowerPoint Online window:

Editing PowerPoint Online.png 

You and your colleagues will see each other's changes immediately, and PowerPoint Online saves the presentation automatically.

People can be working in PowerPoint Online, PowerPoint 2010 or later, or PowerPoint for Mac 2011. However, for best results we recommend that everyone be working in either PowerPoint Online (where changes are saved automatically) or the PowerPoint desktop applications (where everyone saves the presentation periodically).

Work with others in OneNote Online

If you make your notebook available for other people to edit, your friends can work on the notebook at the same time as you. This works well for notebooks where you are collecting information from a group of people, such as a brainstorming session or a group project. The notebook functions like a wiki where everyone contributes. You can see who did what, and you can revert a page back to a previous version if necessary.

Editing OneNote Online.png 

If you or other people have OneNote 2010 or later, you can work in the OneNote desktop and mobile applications while other people are working on the same notebook in OneNote Online. You can share the notebook in OneDrive, just like Excel, Word, and PowerPoint documents, but you can also share the notebook in OneNote 2010 or later.

  • Click the File tab, and on the Info tab, click Invite people to this notebook, under the name of the notebook.

- Inputs from Help pages of Office

Using a SharePoint Library

You can upload files, to your OneDrive for Business or to your team site, by just dragging them from your computer. First, open OneDrive or the site library. Then find the documents that you want to upload in File Explorer and drag them to the space in the library where it says drag files here.

 SharePoint Uploading files.jpg

Note    If you don't see the option to drag and drop files, update your copy of Office.

Instead of dragging files, you can select Upload.

 SharePoint Uploading files (2).jpg

In the Add a document dialog box, you can click Browse to upload an individual file or click Upload files using Windows Explorer instead to upload multiple files. If you choose the Explorer option, you can drag files from your computer into the File Explorer window. This option is easier to use if you open File Explorer first. 

Tip    Some libraries have restrictions that can limit how many files you can upload at a time. For example, if the library requires a specific content type, or requires a specific field, you can only upload one file at a time.

You can also create and manage documents, spreadsheets, presentations, and other types of files in a library.

Important    Before you can upload or create files in a library, you need to have permission to contribute to the library. Also, in the library some file types are blocked for security reasons. 

Upload large files or many files to a library  

If you are uploading large files--or many files that add up to a large total size--to a library, you may get errors due to the file size limit in SharePoint or timeout errors in your version of Internet Explorer. Steps you can take to get around these errors include:

  • Upload 100 or fewer files. You cannot upload more than 100 files at a time.
  • If you are an Office 365 customer, avoid uploading files larger than 2 GB, which is the maximum file size by default.
  • If your organization maintains an on-premises deployment of SharePoint, ask the server administrator to verify or increase the maximum file size limit to accommodate the size of the files you are uploading. The default size limit is 250 MB, but it can be increased up to a maximum of 2GB.
  • For file sizes exceeding 2 GB, if you see a "Working on it" message that never goes away, follow the instructions in Microsoft Support: Internet Explorer error "connection timed out" when server does not respond.
  • If you have the OneDrive for Business sync client available, use it to upload large files or multiple files. Sync will automatically upload them in the background when you're online.

More about uploading files

Your experience with adding files to a library might differ a little, depending on the version of Office or on the browser that you use. In addition, sometimes site administrators set up additional requirements in a library that you might have to work with.

Save a file: Before you can save a file for the first time, you may need to add the site as a trusted site in your browser settings. For example, in Internet Explorer, click Tools > Internet options > Security > Trusted Sites > Sites.     

Require Checkout: Site owners can set up a library to require you to check out files before you edit them (and check them in when you finish). If your library requires check out, the file is checked out to you when you first upload it. You have to check the file in before other people can edit it.  

Track File Versions: You can add replace an existing file with a revised version of a file. If the library is set up to track versions, you can add the revised file as a new version, which becomes part of the version history of the file. If you are uploading a new version of a file, consider typing comments about what changed in this version so that you can more easily track the history of the file.  

Fill out file properties: When you add a file to a library, you may also be required to fill out a form (on the document information panel) with information about the file, such as its description, a department name, or a project number. 

Approve submitted content: Site owners can set up a library to require approval of the content before it becomes visible to others who use the library. As the author, you can see the file listed and work with it, but nobody else can. For example, a legal department might require approval before documents become public.

-Office Online Help Pages

Outlook.com - Recent Improvements

​When it comes to getting organized, Outlook.com has users covered. Microsoft has released  Advanced Rules and three other features, all to help users keep their inbox in top shape and make it even easier to see the email that matters to them.

The average person has 184 emails in their inbox, and receives 28 emails each day according to a recent survey. This can be a lot to handle, so helping users get to the email they care about is one of the top priorities. Outlook.com already has a number of features to help users do this. For example, Sweep - one of the most popular features, helps users quickly delete multiple unwanted emails.

The following new features, build on MS's commitment to give the inbox new and better ways to do the heavy lifting and help users save time.

Advanced Rules

With Advanced Rules, users now have more control over how their emails are sorted, filed or bumped to the top of their inbox. Users can create multi-condition and multi-action rules and set their inbox to organize itself automatically. Advanced rules allow users to combine their existing rules together and customize them to suit them. Microsoft has included a number of optional conditions that are unique to Outlook.com, including time constraints, email tallying, checking read/unread state of emails, and checking if the sender is a contact the users know.

Here's an example of an Advanced Rule:

If an unread email is older than 3 days and is from one of your contacts, mark it as important and flag it.

This rule brings any emails you might have missed, from real people you know, to the top of your inbox.

Outlook advance rules.jpg 


Billions of emails in Outlook.com are moved from one folder to another every week. Occasionally, the user will drop an email into the wrong folder or hit Delete by accident. Now it's even easier to undo mistakes in range of commands—delete, categorize, flag, mark as junk, or move—for one email or a whole group. Just clicking the undo button, or typing Ctrl+Z, will bring them right back.

Outlook undo.jpg 

In-line reply

Outlook.com customers use the Reply button almost 8 million times a day. With in-line reply, users can directly respond to an email thread without launching a new view. In-line reply can help users save time, and track their conversations more easily.

Outlook inline reply.jpg 

More personal messaging

Earlier, starting a chat session with friends wasn't as easy to find as it could be, so Microsoft has made several improvements to the experience:

  • Find recent conversations and other contacts a user can chat with in the bottom left of the inbox. One click will launch the user straight into a conversation with them.
  • If the users is chatting with a friend on one service, but want to continue the talk on another service, now they can switch over from right inside the chat session.

Outlook personal messaging.jpg 

- Microsoft Outlook Blog Team

Admins, Give Only What Matters In O365 ProPlus

Depending on the software or services you have in place, many organizations want to disable certain components of the Office suite. The common ones are Access and InfoPath, sometimes the Exchange team in a company controls the version of Outlook on the desktop, an in-place communications system might make it difficult to use Lync, etc. In the traditional Office MSI packages, you could use the Office Customization Tool or a configuration file to control which apps your users received and now using the new Office Deployment Tool for Click-to-Run and May 2014 or newer builds of Office, you can do this now as well.

After downloading the Office Deployment Tool, you can edit the default configuration.xml file to exclude the apps you don't want using the "ExcludeApp ID" control. The naming conventions tend to follow the executable names closely or are slightly abbreviated in the case of names like MSACCESS vs. Access.

If you install an Office Click-to-Run build using the configuration.xml, it will install the entire suite minus Access, InfoPath and OneDrive for Business. You could use similar configuration files to install as few as one Office application as well. If you're wondering if the Office Deployment Tool will work to install other Office products in addition to Office 365 ProPlus, yes it works for all Click-to-Run versions of Office. The MSI versions are only available for Volume License versions of Office Professional Plus 2013 and Office Standard 2013, every other Office 2013 version uses Click-to-Run.

Remote Desktop Services Support for Office 365 ProPlus

Microsoft has announced that support is on the way for organizations using Remote Desktop Services (RDS) or shared computers. Shared Computer Activation for Office 365 ProPlus is targeted to release in the second half of 2014 and will support Office 365 ProPlus installation on Windows Server 2008 R2 or newer with the RDS enabled. It will also work in cases where users share computers with unique Windows user profiles.

If you use RDS (aka "Terminal Services" before the name was changed in 2008) or have shared workstations, it can be difficult to use the current Office 365 ProPlus subscription activation model. With RDS, there are technical blocks preventing admins from installing or running Office 365 ProPlus on a Windows Server with the RDS role enabled. For shared physical or virtual clients, because subscription activation assumes and assigns a PC/Mac to a primary user it can become challenging to manage as users enter or leave an organization.

Shared Computer Activation will be enabled during the installation of Office 365 ProPlus using the Office Deployment Tool. Once enabled, Office installs without being activated. When a user signs in to a computer with Office installed via Share Computer Activation, Office will check to see if the user has been provisioned for Office 365 ProPlus and temporarily activate Office 365 ProPlus until that user logs out. If a second user signs in to the same computer, the activation does not persist from the first user and the process is repeated. This is effectively how Office on Demand activation works today, but using Shared Computer Activation the Office installation is permanent and can be updated. Because this uses the same activation logic as Office on Demand, it does not count against a user's five total installations of Office 365 ProPlus or Office for Mac.