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Drive adoption of Office 365 - successfully

A successful Office 365 rollout focuses on driving adoption and helping everyone understand the benefits of working in a new way.

Driving adoption is about understanding the business challenges that organizations will address with solutions based out of Office 365. It is about ensuring that people across the organization understand the benefits and embrace the solutions you provide.

That's why Microsoft recommends a four-step approach to help organizations to successfully drive Office 365 adoption.

1. Define a vision and identify business scenarios

One of the most important factors in driving Office 365 adoption is to define a clear, concise, and comprehensive vision and outline the organization’s desired business scenarios. A well-defined business vision and list of targeted business objectives will serve as a guiding light throughout the launch and rollout planning, and also help secure buy-in across the organization.

2. Prioritize solutions and create an adoption plan

Once the organization has established its vision and has assessed its business challenges and opportunities, the next step is all about mapping the Office 365 capabilities to the organization’s targeted business goals and prioritizing the workloads that will help it get there.

3. Commit resources and execute an adoption plan

Raising awareness is an essential step to driving Office 365 adoption as it informs, involves, and inspires the users about the business value that Office 365 can bring to their day-to-day functioning. As the organization goes about launching the messaging and events, it must remember to highlight the vision and business scenarios that it has identified in the previous adoption stages so it can easily convey the "What's in it for me?"

4. Measure, share success, and iterate

As the organization moves through its adoption journey, it's important to continuously consolidate feedback, assess levels of success, and iterate on the approach through identifying new business scenarios, use cases, and audiences. After an organization-wide launch, it is essential to measure how well Office 365 has been received and how usage relates back to the success criteria that was established early on.

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