A Microsoft Asia Pacific survey of 291 IT decision makers of
medium to large enterprises across 10 markets in Asia Pacific showed that IT
leaders in the region are leading the charge to harness disruptive technologies
enabling their transformation to a mobile-first and cloud-first world. More
than half of CIOs (53%) polled allocated 11% to 30% of their budget towards
using new technologies and another 27% of respondents allocated more than 30%.
In addition, majority of respondents no longer see the cloud
as being new and disruptive. In fact, 71% expect to increase use of the cloud
in the next three years, making it a necessary part of their IT strategy.
The survey also saw 62% of respondents highlighting the
likelihood of increased IT spending on new technologies next year, indicating
that IT leaders in the region are indeed pushing the envelope with new
technologies to drive business transformation.
changing every aspect of our lives and it impacts the way businesses are
interacting with their customers. Organizations today have to change how they
operate to serve their customers at a whole new level. CIOs today have a
critical role to play in this transformation,” said Alvaro Celis, Vice President,
Microsoft Asia Pacific.
Prioritizing IT Needs in Asia Pacific
The CIOs in Asia are
grappling with new demands from customers, employees and business stakeholders.
Microsoft asked them how they were prioritizing in the following areas as part
of their transformation. Interestingly, respondents placed equal importance on:
•Enhancing customer experiences;
•Transforming into a digital business; and
•Becoming a more responsive organization
Current IT priorities include managing a myriad of new
devices, applications and services hosted on the cloud. The Microsoft survey showed
that device management is the number one issue which IT leaders are addressing
currently. 92% of respondents polled said that they have either implemented or
are planning to implement device and management initiatives within their
organization as a way to manage the growing number of laptops, tablets and
smartphones which access company resources. The number two and three current
initiatives are: putting in place a hybrid IT infrastructure (90%) and
collaboration projects (86%).
CIOs today know that they have a unique opportunity with
disruptive technologies. According to the survey, respondents ranked mobility
(52%), IoT (44%), big data (41%) and social (38%) as the top four technology
disruptors to the organization.
However, in the next three years, CIOs in Asia are
prioritising the Cloud (71%), mobility (65%) and big data (61%) as the most
important technologies for them to harness to drive their business goals.
Barriers to New Technology Adoption
While CIOs are
planning to play a big role in business transformation, they do face challenges
in being able to execute on their bold vision with new and disruptive
technologies. The top 3 challenges are:
•Budget – 81% ranked lacked of budget as a barrier to
adopting new technologies.
•Trust – 79% said that security, privacy, compliance and
transparency of cloud-related solutions continue to be a concern
•Influence – 72% of CIOs felt that they are having to deal
with more stakeholders with budget and decision making power, slowing down
Jeff Bullwinkel, Associate General Counsel and Director of
Legal and Corporate Affairs for Microsoft Asia Pacific & Japan, said:
“Microsoft sees security, privacy, compliance and transparency as essential
elements in building trust between a technology provider and its customers.
Microsoft has continued to invest in building its trust with customers by
further strengthening encryption to protect customer data, continuously
designing and maintaining services that meet government and industry compliance
standards, and increasing protection against government snooping.”
Influence and the Changing role of CIOs
decisions no longer sit within the IT department. Of the key business
stakeholders who are more influential today than three years ago, respondents
polled said that the CEO is the most influential stakeholder in driving new
technology trends (60%) in Asia Pacific, followed by the CFO (57%), the COO
(55%) and CMO (38%).
When asked how they wish their roles to be perceived within
the organization, it is clear that CIOs and IT leaders in Asia Pacific want to
be viewed as innovators (69%) and growth enablers (62%). Respondents also hoped
to be perceived as playing a key role in empowering the productivity of the
next-generation of workers (64%).
Asia Pacific CIOs believe they are where they want to be,
with more than two thirds of respondents saying that they are already viewed as
key drivers of business innovation and growth and as enablers of new work
styles by internal stakeholders.
Added Celis: “It is fascinating to see how cloud is
everywhere today, and where mobility, IoT, social and big data are important
technology disruptors for years to come. CIOs are indeed moving beyond keeping
the lights on in IT to driving growth and business innovation. For Microsoft,
it is an honour to be working with customers and partners to reimagine how
business is done in the digital era.”
Asia Pacific News Center