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Outlook.com - Recent Improvements

​When it comes to getting organized, Outlook.com has users covered. Microsoft has released  Advanced Rules and three other features, all to help users keep their inbox in top shape and make it even easier to see the email that matters to them.

The average person has 184 emails in their inbox, and receives 28 emails each day according to a recent survey. This can be a lot to handle, so helping users get to the email they care about is one of the top priorities. Outlook.com already has a number of features to help users do this. For example, Sweep - one of the most popular features, helps users quickly delete multiple unwanted emails.

The following new features, build on MS's commitment to give the inbox new and better ways to do the heavy lifting and help users save time.

Advanced Rules

With Advanced Rules, users now have more control over how their emails are sorted, filed or bumped to the top of their inbox. Users can create multi-condition and multi-action rules and set their inbox to organize itself automatically. Advanced rules allow users to combine their existing rules together and customize them to suit them. Microsoft has included a number of optional conditions that are unique to Outlook.com, including time constraints, email tallying, checking read/unread state of emails, and checking if the sender is a contact the users know.

Here's an example of an Advanced Rule:

If an unread email is older than 3 days and is from one of your contacts, mark it as important and flag it.

This rule brings any emails you might have missed, from real people you know, to the top of your inbox.

Outlook advance rules.jpg 


Billions of emails in Outlook.com are moved from one folder to another every week. Occasionally, the user will drop an email into the wrong folder or hit Delete by accident. Now it's even easier to undo mistakes in range of commands—delete, categorize, flag, mark as junk, or move—for one email or a whole group. Just clicking the undo button, or typing Ctrl+Z, will bring them right back.

Outlook undo.jpg 

In-line reply

Outlook.com customers use the Reply button almost 8 million times a day. With in-line reply, users can directly respond to an email thread without launching a new view. In-line reply can help users save time, and track their conversations more easily.

Outlook inline reply.jpg 

More personal messaging

Earlier, starting a chat session with friends wasn't as easy to find as it could be, so Microsoft has made several improvements to the experience:

  • Find recent conversations and other contacts a user can chat with in the bottom left of the inbox. One click will launch the user straight into a conversation with them.
  • If the users is chatting with a friend on one service, but want to continue the talk on another service, now they can switch over from right inside the chat session.

Outlook personal messaging.jpg 

- Microsoft Outlook Blog Team