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Outlook is more brainy – lists Action items in a mail

Let us assume that you have received a mail, If a phrase in the e-mail suggests a possible action, the Action Items app in Outlook 2013 and Outlook Web Apps creates a suggested Task for the user to review: All you have to do is click the Action Items arrow appearing near the top of the message to the left of a grey bar.


You can also flag the item for follow up and it will become a task in your tasks folder. Once the task is completed, you can either mark it as completed from the tasks folder or from the mail itself.