assume that you have received a mail, If a phrase in the e-mail suggests a
possible action, the Action Items app in Outlook 2013 and Outlook Web Apps creates
a suggested Task for the user to review: All you have to do is click the Action
Items arrow appearing near the top of the message to the left of a grey
You can also flag the item for follow up and it will become
a task in your tasks folder. Once the task is completed, you can either mark it
as completed from the tasks folder or from the mail itself.