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Track Your email Conversations

Outlook 2010 has a great new feature for organizing messages by date and arranging them by Conversation. Using this feature, messages that share the same subject appear as Conversations that can be viewed and expanded or collapsed by clicking the icon to the left of the Subject line. The messages within each Conversation are sorted with the newest message on top. When a new message is received, the entire Conversation moves to the top of your message list, helping to make tracking email threads a snap. 

To turn on Conversations, on the View tab, in the Conversations group, select the Show as Conversations check box. You can reduce the size of a conversation with the Clean Up feature, which deletes duplicate messages in the Conversation. On the Home tab, in the Delete group, click Clean Up, and then click Clean Up Conversation.
 
In all versions of Outlook, you can find messages in mailbox folders more quickly by changing how they're sorted in your email folders. For example, you can arrange your email by date, sender, file size, or level of importance.

Group or ungroup items automatically

  • To add or remove grouping in an arrangement, on the View tab, in the Arrangement group, click More for the arrangement gallery, and then click Show in Groups.

Group items manually or create a custom group

  1. On the View tab, in the Current View group, click Change View, and then click Save Current View As a New View.
  2. Type a name for the new view, and then click OK.
  3. On the View tab, in the Current View group, click View Settings.
  4. Click Group By.
  5. Clear the Automatically group according to arrangement check box.
  6. In the Group items by box, click a field (field: An element of a table that contains a specific item of information, such as a last name. A Title field might contain Mr. or Ms. Databases such as Microsoft SQL Server refer to fields as columns.) to group by.
If the field that you want is not in the Group items by box, click a different field set in the Select available fields from box.
  1. Click Ascending or Descending for the sort order of the group headings.
  2. To display the field that you are grouping items by, select the Show field in view check box.
  3. To group by subgroups, click a field in the Then by box.
  4. In the Expand/collapse defaults list, click the default for how you want groups to display in the view.
After closing the dialog box, display or hide items in a group by clicking Expand or Collapse.

Ungroup items manually

  1. On the View tab, in the Current View group, click View Settings.
  2. Click Group By.
  3. In the Group By box, clear the Automatically group according to arrangement check box.
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