A successful Office 365 rollout focuses on driving adoption and helping
everyone understand the benefits of working in a new way.
adoption is about understanding the business challenges that organizations will
address with solutions based out of Office 365. It is about ensuring that
people across the organization understand the benefits and embrace the
solutions you provide.
why Microsoft recommends a four-step approach to help organizations to successfully
drive Office 365 adoption.
1. Define a vision and
identify business scenarios
of the most important factors in driving Office 365 adoption is to define a
clear, concise, and comprehensive vision and outline the organization’s desired
business scenarios. A well-defined business vision and list of targeted
business objectives will serve as a guiding light throughout the launch and
rollout planning, and also help secure buy-in across the organization.
2. Prioritize solutions and
create an adoption plan
the organization has established its vision and has assessed its business
challenges and opportunities, the next step is all about mapping the Office 365
capabilities to the organization’s targeted business goals and prioritizing the
workloads that will help it get there.
3. Commit resources and
execute an adoption plan
awareness is an essential step to driving Office 365 adoption as it informs,
involves, and inspires the users about the business value that Office 365 can
bring to their day-to-day functioning. As the organization goes about launching
the messaging and events, it must remember to highlight the vision and business
scenarios that it has identified in the previous adoption stages so it can
easily convey the "What's in it for me?"
4. Measure, share success,
the organization moves through its adoption journey, it's important to
continuously consolidate feedback, assess levels of success, and iterate on the
approach through identifying new business scenarios, use cases, and audiences.
After an organization-wide launch, it is essential to measure how well Office
365 has been received and how usage relates back to the success criteria that
was established early on.